If you have a question about anything regarding an order, for the fastest response, include your order number, full name on order, and email associated with order. It is best to contact us with your email associated with your order.
Please feel free to see our Refund & Shipping Policy for general information.
For questions about receiving your tracking number, please be sure 2-7 business have passed as that is our general processing time. Also keep in mind our shipping time takes anywhere from 12-35 business days.
Feel free to reach out to us with any general inquiries at: firstname.lastname@example.org
Our general response time is 1-3 days during holiday seasons. During non-holiday seasons we reply in 12hr-24hrs.